{"id":9387,"date":"2025-11-26T11:24:48","date_gmt":"2025-11-26T11:24:48","guid":{"rendered":"https:\/\/delabrisurealharmonie.com\/?page_id=9387"},"modified":"2025-11-26T11:31:57","modified_gmt":"2025-11-26T11:31:57","slug":"conditions-generales-de-vente","status":"publish","type":"page","link":"https:\/\/delabrisurealharmonie.com\/en\/conditions-generales-de-vente\/","title":{"rendered":"General Terms and Conditions of Sale (GTC)"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"9387\" class=\"elementor elementor-9387\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6b5e2610 e-flex e-con-boxed e-con e-parent\" data-id=\"6b5e2610\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-78436131 e-con-full e-flex elementor-invisible e-con e-child\" data-id=\"78436131\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;animation&quot;:&quot;fadeInUp&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5ad62b25 elementor-widget elementor-widget-heading\" data-id=\"5ad62b25\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">General Terms and Conditions of Sale (GTC)<\/h1>\t\t\t\t<\/div>\n\t\t\n\t\t<div class=\"elementor-element elementor-element-2513a774 elementor-widget elementor-widget-text-editor\" data-id=\"2513a774\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<h1 data-start=\"290\" data-end=\"340\">\u00a0<\/h1><p data-start=\"341\" data-end=\"372\"><em data-start=\"341\" data-end=\"372\">Last updated: November 20, 2025<\/em><\/p><p data-start=\"391\" data-end=\"672\" class=\"translation-block\">These <strong data-start=\"405\" data-end=\"444\">General Terms and Conditions of Sale (GTC)<\/strong> apply to all orders placed on the website <strong data-start=\"501\" data-end=\"530\">delabrisurealharmonie.com<\/strong> and govern the contractual relationship between <strong data-start=\"579\" data-end=\"609\">De la Brisure \u00e0 l\u2019Harmonie<\/strong> (the seller) and any natural or legal person (the customer).<\/p><p data-start=\"674\" data-end=\"729\">By placing an order, you fully accept these Terms and Conditions.<\/p><hr data-start=\"731\" data-end=\"734\" \/><h1 data-start=\"736\" data-end=\"750\"><strong data-start=\"738\" data-end=\"750\">1. Purpose<\/strong><\/h1><p data-start=\"751\" data-end=\"823\">These terms and conditions govern online sales:<\/p><ul data-start=\"824\" data-end=\"962\"><li data-start=\"824\" data-end=\"848\"><p data-start=\"826\" data-end=\"848\">spiritual books<\/p><\/li><li data-start=\"849\" data-end=\"872\"><p data-start=\"851\" data-end=\"872\">cultural books<\/p><\/li><li data-start=\"873\" data-end=\"914\"><p data-start=\"875\" data-end=\"914\">personal development books<\/p><\/li><li data-start=\"915\" data-end=\"962\"><p data-start=\"917\" data-end=\"962\">and any other product offered on the site.<\/p><\/li><\/ul><hr data-start=\"964\" data-end=\"967\" \/><h1 data-start=\"969\" data-end=\"997\"><strong data-start=\"971\" data-end=\"997\">2. Seller's identity<\/strong><\/h1><p data-start=\"998\" data-end=\"1108\"><strong data-start=\"998\" data-end=\"1028\">De la Brisure \u00e0 l\u2019Harmonie<\/strong><br data-start=\"1028\" data-end=\"1031\" \/>Site : <a class=\"decorated-link\" href=\"https:\/\/delabrisurealharmonie.com\/en\/\" target=\"_new\" rel=\"noopener\" data-start=\"1038\" data-end=\"1072\">https:\/\/delabrisurealharmonie.com\/<\/a><br data-start=\"1072\" data-end=\"1075\" \/>Email : maenidebankonbusiness@gmail.com<br data-start=\"1088\" data-end=\"1091\" \/>\ud83d\udcde Phone: +(44) \u2013 7824 \u2013 829233<\/p><hr data-start=\"1110\" data-end=\"1113\" \/><h1 data-start=\"1115\" data-end=\"1132\"><strong data-start=\"1117\" data-end=\"1132\">3. Products<\/strong><\/h1><p data-start=\"1133\" data-end=\"1221\">The products offered are described and presented as accurately as possible:<\/p><ul data-start=\"1223\" data-end=\"1362\"><li data-start=\"1223\" data-end=\"1257\"><p data-start=\"1225\" data-end=\"1257\">Titles, descriptions and images<\/p><\/li><li data-start=\"1258\" data-end=\"1286\"><p data-start=\"1260\" data-end=\"1286\">Prices clearly displayed<\/p><\/li><li data-start=\"1287\" data-end=\"1335\"><p data-start=\"1289\" data-end=\"1335\">Information on dimensions or variations<\/p><\/li><li data-start=\"1336\" data-end=\"1362\"><p data-start=\"1338\" data-end=\"1362\">Stock availability<\/p><\/li><\/ul><p data-start=\"1364\" data-end=\"1451\">\u26a0\ufe0f Images are provided for illustrative purposes only: slight differences may exist.<\/p><hr data-start=\"1453\" data-end=\"1456\" \/><h1 data-start=\"1458\" data-end=\"1471\"><strong data-start=\"1460\" data-end=\"1471\">4. Price<\/strong><\/h1><p data-start=\"1472\" data-end=\"1639\" class=\"translation-block\">The prices displayed are expressed in <strong data-start=\"1507\" data-end=\"1515\">Euro<\/strong> (or configured currency) and may be changed without notice.<br data-start=\"1577\" data-end=\"1580\">The price charged is the one displayed at the time of the order.<\/p><p data-start=\"1641\" data-end=\"1672\">Prices do not include:<\/p><ul data-start=\"1673\" data-end=\"1753\"><li data-start=\"1673\" data-end=\"1699\"><p data-start=\"1675\" data-end=\"1699\">delivery costs<\/p><\/li><li data-start=\"1700\" data-end=\"1753\"><p data-start=\"1702\" data-end=\"1753\">any additional taxes that may apply depending on the country<\/p><\/li><\/ul><hr data-start=\"1755\" data-end=\"1758\" \/><h1 data-start=\"1760\" data-end=\"1777\"><strong data-start=\"1762\" data-end=\"1777\">5. Order<\/strong><\/h1><p data-start=\"1778\" data-end=\"1818\">To place an order, the customer must:<\/p><ul data-start=\"1819\" data-end=\"2013\"><li data-start=\"1819\" data-end=\"1865\"><p data-start=\"1821\" data-end=\"1865\">Add one or more items to the cart<\/p><\/li><li data-start=\"1866\" data-end=\"1887\"><p data-start=\"1868\" data-end=\"1887\">Confirm your order<\/p><\/li><li data-start=\"1888\" data-end=\"1957\"><p data-start=\"1890\" data-end=\"1957\">Provide the necessary information (identity, address, contact details)<\/p><\/li><li data-start=\"1958\" data-end=\"1989\"><p data-start=\"1960\" data-end=\"1989\">Choose a payment method<\/p><\/li><li data-start=\"1990\" data-end=\"2013\"><p data-start=\"1992\" data-end=\"2013\">Confirm the order<\/p><\/li><\/ul><p data-start=\"2015\" data-end=\"2079\" class=\"translation-block\">The order is only validated after <strong data-start=\"2050\" data-end=\"2078\">confirmation of payment<\/strong>.<\/p><p data-start=\"2081\" data-end=\"2148\">The seller reserves the right to cancel an order in the event of a dispute, fraud or anomaly.<\/p><ul data-start=\"2149\" data-end=\"2281\"><li data-start=\"2149\" data-end=\"2172\"><p data-start=\"2151\" data-end=\"2172\">Payment not validated<\/p><\/li><li data-start=\"2173\" data-end=\"2206\"><p data-start=\"2175\" data-end=\"2206\">fraud or suspected fraud<\/p><\/li><li data-start=\"2207\" data-end=\"2247\"><p data-start=\"2209\" data-end=\"2247\">erroneous or incomplete information<\/p><\/li><li data-start=\"2248\" data-end=\"2281\"><p data-start=\"2250\" data-end=\"2281\">previous dispute with the client<\/p><\/li><\/ul><hr data-start=\"2283\" data-end=\"2286\" \/><h1 data-start=\"2288\" data-end=\"2305\"><strong data-start=\"2290\" data-end=\"2305\">6. Payment<\/strong><\/h1><p data-start=\"2306\" data-end=\"2346\">The accepted payment methods are:<\/p><ul data-start=\"2347\" data-end=\"2519\"><li data-start=\"2414\" data-end=\"2445\"><p data-start=\"2416\" data-end=\"2445\">Payment by bank card<\/p><\/li><li data-start=\"2446\" data-end=\"2519\"><p data-start=\"2448\" data-end=\"2519\">Secure payment platforms (e.g., Paystack, Stripe, Flutterwave)<\/p><\/li><\/ul><p data-start=\"2521\" data-end=\"2591\" class=\"translation-block\">Banking information <strong data-start=\"2548\" data-end=\"2575\">is never stored<\/strong> on our site.<\/p><hr data-start=\"2593\" data-end=\"2596\" \/><h1 data-start=\"2598\" data-end=\"2616\"><strong data-start=\"2600\" data-end=\"2616\">7. Delivery<\/strong><\/h1><h3 data-start=\"2618\" data-end=\"2658\"><strong data-start=\"2622\" data-end=\"2658\">7.1 Delivery times and areas<\/strong><\/h3><p data-start=\"2659\" data-end=\"2787\" class=\"translation-block\">Delivery is made to the address provided when ordering.<br data-start=\"2726\" data-end=\"2729\">Delivery times may vary depending on the customer's location.<\/p><h3 data-start=\"2789\" data-end=\"2819\"><strong data-start=\"2793\" data-end=\"2819\">7.2 Delivery charges<\/strong><\/h3><p data-start=\"2820\" data-end=\"2869\">Fees are calculated automatically based on:<\/p><ul data-start=\"2870\" data-end=\"2941\"><li data-start=\"2870\" data-end=\"2894\"><p data-start=\"2872\" data-end=\"2894\">the geographical area<\/p><\/li><li data-start=\"2895\" data-end=\"2916\"><p data-start=\"2897\" data-end=\"2916\">the weight of the package<\/p><\/li><li data-start=\"2917\" data-end=\"2941\"><p data-start=\"2919\" data-end=\"2941\">the chosen carrier<\/p><\/li><\/ul><h3 data-start=\"2943\" data-end=\"2962\"><strong data-start=\"2947\" data-end=\"2962\">7.3 Delays<\/strong><\/h3><p data-start=\"2963\" data-end=\"3107\" class=\"translation-block\">A reasonable delay does not entitle you to a refund.<br data-start=\"3024\" data-end=\"3027\">In case of a problem, we will contact the customer for a personalized solution.<\/p><hr data-start=\"3109\" data-end=\"3112\" \/><h1 data-start=\"3114\" data-end=\"3146\"><strong data-start=\"3116\" data-end=\"3146\">8. Acceptance and conformity<\/strong><\/h1><p data-start=\"3147\" data-end=\"3208\">The customer must check the condition of the package upon delivery.<\/p><p data-start=\"3210\" data-end=\"3220\">In case of:<\/p><ul data-start=\"3221\" data-end=\"3292\"><li data-start=\"3221\" data-end=\"3240\"><p data-start=\"3223\" data-end=\"3240\">damaged item<\/p><\/li><li data-start=\"3241\" data-end=\"3269\"><p data-start=\"3243\" data-end=\"3269\">error on the order<\/p><\/li><li data-start=\"3270\" data-end=\"3292\"><p data-start=\"3272\" data-end=\"3292\">missing article<\/p><\/li><\/ul><p data-start=\"3294\" data-end=\"3392\" class=\"translation-block\">The customer must report the problem within <strong data-start=\"3339\" data-end=\"3352\">48 hours<\/strong> after receipt, with evidence (photos).<\/p><hr data-start=\"3394\" data-end=\"3397\" \/><h1 data-start=\"3399\" data-end=\"3432\"><strong data-start=\"3401\" data-end=\"3432\">9. Returns and Refunds<\/strong><\/h1><p data-start=\"3434\" data-end=\"3497\">Returns are only possible in the following cases:<\/p><ul data-start=\"3498\" data-end=\"3566\"><li data-start=\"3498\" data-end=\"3520\"><p data-start=\"3500\" data-end=\"3520\">defective product<\/p><\/li><li data-start=\"3521\" data-end=\"3546\"><p data-start=\"3523\" data-end=\"3546\">preparation error<\/p><\/li><li data-start=\"3547\" data-end=\"3566\"><p data-start=\"3549\" data-end=\"3566\">damaged item<\/p><\/li><\/ul><p data-start=\"3568\" data-end=\"3610\" class=\"translation-block\">The books <strong data-start=\"3579\" data-end=\"3601\">are not accepted<\/strong> for:<\/p><ul data-start=\"3611\" data-end=\"3694\"><li data-start=\"3611\" data-end=\"3632\"><p data-start=\"3613\" data-end=\"3632\">change of mind<\/p><\/li><li data-start=\"3633\" data-end=\"3653\"><p data-start=\"3635\" data-end=\"3653\">customer error<\/p><\/li><li data-start=\"3654\" data-end=\"3694\"><p data-start=\"3656\" data-end=\"3694\">wear and tear or deterioration after receipt<\/p><\/li><\/ul><h3 data-start=\"3696\" data-end=\"3715\"><strong data-start=\"3700\" data-end=\"3715\">Procedure :<\/strong><\/h3><ol data-start=\"3716\" data-end=\"3837\"><li data-start=\"3716\" data-end=\"3754\"><p data-start=\"3719\" data-end=\"3754\">Submit a complaint via email<\/p><\/li><li data-start=\"3755\" data-end=\"3796\"><p data-start=\"3758\" data-end=\"3796\">Attach photos and order number<\/p><\/li><li data-start=\"3797\" data-end=\"3837\"><p data-start=\"3800\" data-end=\"3837\">Awaiting confirmation from customer service<\/p><\/li><\/ol><p data-start=\"3839\" data-end=\"3855\">Depending on the case:<\/p><ul data-start=\"3856\" data-end=\"3928\"><li data-start=\"3856\" data-end=\"3870\"><p data-start=\"3858\" data-end=\"3870\">an exchange<\/p><\/li><li data-start=\"3871\" data-end=\"3890\"><p data-start=\"3873\" data-end=\"3890\">a replacement<\/p><\/li><li data-start=\"3891\" data-end=\"3928\"><p data-start=\"3893\" data-end=\"3928\">a partial or full refund<\/p><\/li><\/ul><p data-start=\"3930\" data-end=\"3950\">may be proposed.<\/p><hr data-start=\"3952\" data-end=\"3955\" \/><h1 data-start=\"3957\" data-end=\"3987\"><strong data-start=\"3959\" data-end=\"3987\">10. Retention of Title<\/strong><\/h1><p data-start=\"3988\" data-end=\"4074\">The products remain the property of the seller until full payment of the order.<\/p><hr data-start=\"4076\" data-end=\"4079\" \/><h1 data-start=\"4081\" data-end=\"4105\"><strong data-start=\"4083\" data-end=\"4105\">11. Responsibility<\/strong><\/h1><p data-start=\"4106\" data-end=\"4152\">The seller cannot be held responsible:<\/p><ul data-start=\"4153\" data-end=\"4333\"><li data-start=\"4153\" data-end=\"4194\"><p data-start=\"4155\" data-end=\"4194\">from misuse of the product<\/p><\/li><li data-start=\"4195\" data-end=\"4247\"><p data-start=\"4197\" data-end=\"4247\">of a malfunction beyond his control<\/p><\/li><li data-start=\"4248\" data-end=\"4282\"><p data-start=\"4250\" data-end=\"4282\">due to a delay caused by the carrier<\/p><\/li><li data-start=\"4283\" data-end=\"4333\"><p data-start=\"4285\" data-end=\"4333\">d\u2019une impossibilit\u00e9 temporaire d&rsquo;acc\u00e9der au site<\/p><\/li><\/ul><hr data-start=\"4335\" data-end=\"4338\" \/><h1 data-start=\"4340\" data-end=\"4370\"><strong data-start=\"4342\" data-end=\"4370\">12. Personal Data<\/strong><\/h1><p data-start=\"4371\" data-end=\"4460\">The information provided by the customer is essential for processing the order.<\/p><p data-start=\"4462\" data-end=\"4581\" class=\"translation-block\">They are protected and never resold.<br data-start=\"4503\" data-end=\"4506\">For more information, see our <strong data-start=\"4548\" data-end=\"4580\">Privacy Policy<\/strong>.<\/p><hr data-start=\"4583\" data-end=\"4586\" \/><h1 data-start=\"4588\" data-end=\"4611\"><strong data-start=\"4590\" data-end=\"4611\">13. Force majeure<\/strong><\/h1><p data-start=\"4612\" data-end=\"4738\">Neither party shall be held liable in the event of unforeseen circumstances that render the obligations impossible to perform:<\/p><ul data-start=\"4739\" data-end=\"4847\"><li data-start=\"4739\" data-end=\"4766\"><p data-start=\"4741\" data-end=\"4766\">natural disasters<\/p><\/li><li data-start=\"4767\" data-end=\"4779\"><p data-start=\"4769\" data-end=\"4779\">conflicts<\/p><\/li><li data-start=\"4780\" data-end=\"4810\"><p data-start=\"4782\" data-end=\"4810\">major technical failures<\/p><\/li><li data-start=\"4811\" data-end=\"4847\"><p data-start=\"4813\" data-end=\"4847\">external service interruptions<\/p><\/li><\/ul><hr data-start=\"4849\" data-end=\"4852\" \/><h1 data-start=\"4854\" data-end=\"4884\"><strong data-start=\"4856\" data-end=\"4884\">14. Amendment to the General Terms and Conditions of Sale<\/strong><\/h1><p data-start=\"4885\" data-end=\"5005\" class=\"translation-block\">The seller may modify these Terms and Conditions at any time.<br data-start=\"4932\" data-end=\"4935\">The applicable Terms and Conditions will be those in effect on the date of the order.<\/p><hr data-start=\"5007\" data-end=\"5010\" \/><h1 data-start=\"5012\" data-end=\"5029\"><strong data-start=\"5014\" data-end=\"5029\">15. Contact<\/strong><\/h1><p data-start=\"4605\" data-end=\"4708\">For any questions regarding the Terms and Conditions:<\/p><p data-start=\"4605\" data-end=\"4708\"><br data-start=\"4645\" data-end=\"4648\" \/>\ud83d\udce9 Email : maenidebankonbusiness@gmail.com<\/p><p data-start=\"4605\" data-end=\"4708\">\ud83d\udcde Phone: +(44) \u2013 7824 \u2013 829233<\/p><p data-start=\"4715\" data-end=\"4891\" data-is-last-node=\"\" data-is-only-node=\"\">\u00a0<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>\u2705 Conditions G\u00e9n\u00e9rales de Vente (CGV) \u00a0 Derni\u00e8re mise \u00e0 jour : 20 Novembre 2025 Les pr\u00e9sentes Conditions G\u00e9n\u00e9rales de Vente (CGV) s\u2019appliquent \u00e0 toutes les commandes pass\u00e9es sur le site delabrisurealharmonie.com et r\u00e9gissent les relations contractuelles entre De la Brisure \u00e0 l\u2019Harmonie (le vendeur) et toute personne physique ou morale (le client). En passant [&hellip;]<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-9387","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v26.3 (Yoast SEO v27.4) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Conditions G\u00e9n\u00e9rales de Vente - delabrisurealharmonie.com<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/delabrisurealharmonie.com\/en\/conditions-generales-de-vente\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Conditions G\u00e9n\u00e9rales de Vente\" \/>\n<meta property=\"og:description\" content=\"\u2705 Conditions G\u00e9n\u00e9rales de Vente (CGV) \u00a0 Derni\u00e8re mise \u00e0 jour : 20 Novembre 2025 Les pr\u00e9sentes Conditions G\u00e9n\u00e9rales de Vente (CGV) s\u2019appliquent \u00e0 toutes les commandes pass\u00e9es sur le site delabrisurealharmonie.com et r\u00e9gissent les relations contractuelles entre De la Brisure \u00e0 l\u2019Harmonie (le vendeur) et toute personne physique ou morale (le client). 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